Welcome to Mellors – Our new catering provider from January 2019
School Meals are changing........
We are delighted to announce we have appointed Mellors Catering Services as the school’s new provider of school meals, beginning in January.
Mellors Catering Services is an established, family-run contract catering company that is part of the Mellors Food Group and has been trading for 23 years. They mainly operate in the North of England, within Primary and Secondary Schools and will be providing catering to schools across the Wednesbury Learning Community Trust.
As you have recently updated your child’s allergen and dietary preference information in school via the SIMS Parent App, you should not be able to order a product that contains anything that your child has an allergic reaction to, or preference against eating. However, please exercise caution and check the allergen information on products when ordering your meals. If you require further information, or reassurance please contact Mellors directly. If your child has recognised medical dietary needs, Mellors will be only too happy to discuss these with you.
As part of this change, we will soon be launching a new payment service for our school catering system. This will allow you to book and pay online for lunch for your child. This is called ParentPay.
ParentPay will allow you to book and pay for your child’s lunch online 24/7. Payments can be made by credit/debit card or cash payments at one of 33,000 PayPoint stores. Full payment histories and statements are also available on the site at all times, and you’ll be able to receive alerts when balances are low via email or text message.
Your child will soon be bringing home a letter with your account activation details. All you will need to do is follow the instructions in the letter to get started using ParentPay.
If you want to find out more about ParentPay visit https://www.parentpay.com/parents/
Sample lunchtime menus are changed every 3 weeks. The price of this meal is £2.25 a day. This must be paid for when the meal is booked. If your child is absent please logon to the system and cancel the meal. Your account will be credited for the cost of the meal, meaning you won’t pay for a meal your child doesn’t receive, and can use this credit in the future for another meal. The lunchtime menus will be available for you to order and pay for from the week commencing 17th December 2018. Orders for your child will need to be made in time for your child’s return on Tuesday 8th January 2019.
For children in Reception and Years 1 and 2, you will still need to order a meal using ParentPay, though you will not be charged for this order as you are entitled to a meal under the Government’s Universal Free School Meals scheme.
As our service with Dolce comes to an end on 31st December, we will no longer be using Live Kitchen. Please make any outstanding payments and delete your link to Live Kitchen from your devices when this is done at the end of this half term. If you are in credit, please contact Live Kitchen to arrange a reimbursement.